We currently deliver to Melbourne metro postcodes only. You can enter your postcode into the postcode checker on our homepage to check if we deliver to your area.
We offer free next-day delivery within 10kms of our location and $9.95 for postcodes 10-25km from 3145.
We also offer Same Day delivery at a cost of $9.95 for orders placed before 11am. You can select this option before you checkout.
What type of flowers will I receive?
Our arrangements change on a weekly basis depending on what’s blooming best - the colour and variety will be up to Mother Nature. You can select either a native or florist's choice arrangement. Our bouquets come with the option of a small or large size with instructions on how to best care for and arrange your flowers. We also offer the option of a personalised gift card if you’re treating someone special.
I suffer from allergies but love flowers - Is there anything FLOX can do?
If you send us a note to let us know which flowers to avoid, we’ll make sure to switch them out for another variety. However, if your allergy is life-threatening, please contact us directly so that we can discuss options. If we feel that it would not be possible to keep your bouquet 100% allergy-free then we reserve the right to decline your order on your behalf - however, we will always do our level best to accommodate in these circumstances.
What days do we deliver?
Mondays through Saturdays (even flowers need one day off), excluding public holidays.
Does someone need to be at home to receive my flower delivery?
Our bouquets are designed to withstand a little waiting around on doorsteps; however, the more instructions you give our delivery drivers (e.g. “leave by the side gate in the shade and say ‘hi’ to Fido while you’re there”), the better!
Can we deliver to apartments?
Simply let us know whether someone will be in during the delivery window, if there’s a concierge that we can leave the delivery with, or if we can deliver your bouquet to a friend/neighbour/co-worker to accept on your behalf. Please also let us know if there are any specific delivery protocols our drivers need to follow in order to reach your apartment complex.